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Introducing VOLCROWE – Volunteer and Crowdsourcing Economics

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Hi everyone, I’d like to let you know about a cool new project we are involved with. VOLCROWE is a three year research project funded by the Engineering and Physical Sciences Research Council in the UK, bringing together a team of researchers (some of which are already involved with the Zooniverse, like Karen Masters) from the Universities of Portsmouth, Oxford, Manchester and Leeds. The PI of the project Joe Cox says “Broadly speaking, the team wants to understand more about the economics of the Zooniverse, including how and why it works in the way that it does. Our goal is to demonstrate to the community of economics and management scholars the increasingly amazing things that groups of people can achieve when they work together with a little help from technology. We believe that Zooniverse projects represent a specialised form of volunteering, although the existing literature on the economics of altruism hasn’t yet taken into account these new ways in which people can give their time and energy towards not-for-profit endeavours. Working together with Zooniverse volunteers, we intend to demonstrate how the digital economy is making it possible for people from all over the world to come together in vast numbers and make a contribution towards tackling major scientific problems such as understanding the nature of the Universe, climate change and even cancer.

These new forms of volunteering exemplified by the Zooniverse fundamentally alter the voluntary process as it is currently understood. The most obvious change relates to the ways in which people are able to give their time more flexibly and conveniently; such as contributing during their daily commute using a smart phone! It also opens new possibilities for the social and community aspects of volunteering in terms of creating a digitally integrated worldwide network of contributors. It may also be the case that commonly held motivations and associations with volunteering don’t hold or work differently in this context. For example, religious affiliations and memberships may or may not be as prevalent as they are with more traditional or recognised forms of volunteering. With the help of Zooniverse volunteers, the VOLCROWE team are exploring all of these issues (and more) with the view to establishing new economic models of digital volunteering.

To achieve this aim, we are going to be interacting with the Zooniverse community in a number of ways. First, we’ll be conducting a large scale survey to find out more about its contributors (don’t worry – you do not have to take part in the survey or give any personal information if you do not want to!). The survey data will be used to test the extent to which assumptions made by existing models of volunteering apply and, if necessary, to formulate new ones. We’ll also be taking a detailed look at usage statistics from a variety of projects and will test for trends in the patterns of contributions across the million (and counting) registered Zooniverse volunteers. This larger-scale analysis will be supplemented with a number of smaller sessions with groups of volunteers to help develop a more nuanced understanding of people’s relationships with and within the Zooniverse. Finally, we’ll be using our expertise from the economic and management sciences to study the organisation of the Zooniverse team themselves and analyse the ways and channels they use to communicate and to make decisions. In short, with the help of its volunteers, we want to find out what makes the Zooniverse tick!

In the survey analysis, no information will be collected that could be used to identify you personally. The only thing we will ask for is a Zooniverse ID so that we can match up your responses to your actual participation data; this will help us address some of the project’s most important research questions. The smaller group and one-to-one sessions will be less anonymous by their very nature, but participation will be on an entirely voluntary basis and we will only ever use the information we gather in a way in which you’re comfortable. The team would really appreciate your support and cooperation in helping us to better understand the processes and relationships that drive the Zooniverse. If we can achieve our goals, we may even be able to help to make it even better!”

Keep an eye out for VOLCROWE over the coming weeks and months; they’d love you to visit their website and follow them on Twitter.

Grant and the Zooniverse Team



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